Return and Refund Policy

At Linksquare.in, we want you to have a smooth and satisfactory shopping experience. Please read the following Return, Exchange, and Refund Policy carefully before placing your order.

1. Shipping & Delivery

We currently offer delivery services across Mumbai and other locations in India.

  • Mumbai: Orders are generally delivered within 48 hours.
  • Outside Mumbai: Orders are generally delivered within 7 working days.

Delivery timelines may vary due to factors such as courier delays, weather conditions, public holidays, or other circumstances beyond our control.

2. Size Exchange Policy

If you receive a product and the size does not fit, you may request an exchange for another available size.

To request a size exchange:

  • Contact us within [insert number of days, e.g. 3 days] of receiving the product.
  • The product must be unused, unworn, and in its original condition.
  • Original tags, packaging, accessories, and other included items should be retained.
  • The requested replacement size is subject to availability.

If the required size is unavailable, we may provide an alternative solution depending on the product and circumstances.

3. Product Return Policy

If you wish to return a product for reasons other than a size issue, a ₹300 return/delivery charge will be applicable.

The ₹300 charge may be deducted from the refundable amount or collected as applicable.

Returned products must:

  • Be unused and unworn.
  • Be in their original condition.
  • Have original tags and packaging intact.
  • Include all accessories, if applicable.
  • Not show signs of damage, washing, alteration, or use.

Products that do not meet these conditions may not be eligible for return or refund.

4. Damaged or Incorrect Products

If you receive a product that is damaged, defective, or different from the product you ordered, please contact us as soon as possible after delivery.

We may request photographs, videos, order details, or other information to verify the issue.

After verification, we may provide an appropriate resolution, which may include replacement, exchange, or refund, subject to the circumstances and applicable law.

5. Refund Policy

Once an eligible returned product has been received and inspected, we will notify you regarding the approval or rejection of your refund.

If your refund is approved, the applicable refund amount will be processed using the available refund method.

Where a return is made for reasons other than a size issue, the applicable ₹300 return/delivery charge will be deducted from the refund amount.

The time taken for the refunded amount to appear in your bank account or payment account may depend on your payment provider or bank.

6. Non-Returnable Products

Certain products may not be eligible for return or exchange due to hygiene, safety, or other applicable reasons.

This may include products such as:

  • Underwear
  • Certain personal-use products
  • Products that have been worn or used
  • Products without original tags or packaging
  • Products damaged after delivery due to customer use
  • Customized or personalized products, where applicable

Please check the product-specific return or exchange conditions before placing your order.

7. How to Request a Return or Exchange

To request a return or size exchange, please contact our customer support team with:

  • Order number
  • Customer name
  • Product name
  • Reason for return or exchange
  • Photographs/videos, if requested

Email: [Insert Official Email Address]
Phone/WhatsApp: [Insert Customer Support Number]

Our team will review your request and provide the next steps.

8. Inspection of Returned Products

All returned products may be inspected before an exchange or refund is approved.

If the returned product is used, damaged, altered, washed, missing tags, or otherwise does not meet the return requirements, Linksquare.in may reject the return or refund request.

9. Cancellation

Orders may be cancelled before they are dispatched, subject to our order-processing status.

Once an order has been dispatched, cancellation may no longer be possible. In such cases, you may need to follow the applicable return procedure after receiving the product.

10. Changes to This Policy

Linksquare.in reserves the right to update or modify this Return and Refund Policy from time to time.

Any changes will be published on this page with an updated effective date.

11. Contact Us

For any questions regarding returns, exchanges, refunds, or cancellations, please contact us:

Website: Linksquare.in
Email: [Insert Official Email Address]
Phone/WhatsApp: [Insert Customer Support Number]
Business Address: [Insert Business Address]

Shopping Cart